This presentation offers an overview of the current problems and possibilities in the retailing industry with suggestions for educators and researchers, as well as practitioners in the area. Retailing is a service industry that exists in all the countries around the globe albeit at different levels of development. As a result, the transformation that the world is going through is most evident in retailing given its ubiquitous nature in peoples lives in the world. The digital revolution, along with changes in the macro environments and consumer behaviors, trigger and fuel this transformation.