This MBN will featureone of the world's leading experts on customer satisfaction measurement and customer asset management.Claes Fornell is the founder and chairman of CFI Group, an international consulting firm with offices in the US, China, Sweden, Italy and London, specializing in assisting companies with measuring and optimizing customer satisfaction for improved consumer utility and company financial return.

Speaker Jade Sims, CGBP Certified Trainer Earning the Certified Global Business Professional (CGBP) credential is an easy way to kick-start your international business career, or a great way to formally recognize your professional knowledge. The CGBP credential issued by NASBITE confirms familiarity in international trade and assures that employees are able to practice global business at the professional level required in todays competitive environment. The CGBP is fast becoming the top nationally recognized certification for those in international business to show the world that they are qualified. The CGBP certifies that a candidate is competent in the four primary domains of trade global business management, global marketing, supply chain management, trade finance. All exporters, compliance officers, trade lawyers, financial service providers, and accounts involved in international business, freight forwarders and logistics professionals, engineers, university officials, and anyone else who wants to demonstrate expertise in international trade are invited to attend. **PLEASE NOTE THIS IS A 2-DAY TRAINING** The Global Business Club of Mid-Michigan focuses on global issues of interest to the mid-Michigan business community. The monthly GB Club luncheons provide outstanding speakers and relaxed networking opportunities. With extensive international experience, the speakers wrap personal insights around a practical and up-to-the-minute approach to conducting international trade.

This workshop at the Community College of Philadelphia focuses on the U.S. export economy and increasing international investment in the U.S. through program and curricular innovation.

He currently serves as the Director of Mcity, which studies connected and autonomous vehicle technologies and promotes their deployment. He has served as the PI or co-PI of more than 50 research projects, with a total funding of more than 50 million dollars. He has more than 250 technical publications, including 110 in referred journals and transactions and four books. His h-index is 69 according to the Google scholar analysis. The total number of citations to his work is more than 18,000. He believes in setting high expectation and helping students to exceed it by selecting innovative research topics with real impact. One of his proudest achievements is that more than half of his Ph.D. students have each published at least one paper cited more than 100 times.

The Entrepreneurial Operating System (EOS) was created to help entrepreneurs get what they want out of their businesses. EOS is a simple and practical system that gives you control over your company and helps your organization communicate better. Learn actionable, simple, and practical tools to improve business operations, help your business grow, and create greater balance in your life.

IBI workshop at Alamo Community College

Speaker Phumzile Mazibuko Ms. Phumzile Mazibuko was appointed Consul General at the South African Consulate General in Chicago in January of this year. As consul General, she works to promote trade and investments and enhance cooperation in the field of arts, culture, education, and effectively render consular services to South Africans in 14 states in the Midwest region of the United States. Prior to this post, she was Chief of Staff for the Department of International Relations and Cooperation of South Africa. Ms. Mazibuko has been working though her professional career to further business relationships between South Africa and its trading partners. She holds a Bachelor of Arts from the University of Johannesburg. Joining Consul Mazibuko is South African Consul Political Mr. Thabo Seotlo. Consul Seotlo is also a career diplomat, spending the past decade serving South African interests around the world. Those interested in setting up a private meeting with M. Mazibuko should contact Jade Sims at sims@broad.msu.edu for a time. The Global Business Club of Mid-Michigan focuses on global issues of interest to the mid-Michigan business community. The monthly GB Club luncheons provide outstanding speakers and relaxed networking opportunities. With extensive international experience, the speakers wrap personal insights around a practical and up-to-the-minute approach to conducting international trade.

The Lansing Regional Chamber Economic Club speaker series features locally and nationally prominent speakers covering a broad spectrum of business-related topics ranging from economic trends and business success stories to the latest in management and leadership techniques. The Economic Club luncheons provide members with an excellent opportunity to network with more than 450 of the areas key community, business and education leaders.

Speaker . Estimating manufacturing costs as well as final costs to your customers are particularly difficult these days. Join us to hear about the current tariff situation, what's expected in the near-term, and how to best plan. John Stewart is a supply chain consultant at Supply Chain Solutions, based in West Michigan. Since 2004, he has helped client teams to design and implement supply chain process improvements in manufacturing, food, retail, publishing, distribution, agriculture, and third-party logistics. Prior to consulting, John spent 18 years as a practitioner, where he honed his skills as a line manager and project manager in both international and domestic supply chain. He managed trade and logistics in manufacturing and retail, and began his career as an import entry-writer for a customshouse broker in Chicago. Who should attend: Those involved in purchasing and sales, beginning and advanced exporters and importers, and anyone interested in the implications of the current tariff situation on the U.S. and global economy. The Global Business Club of Mid-Michigan focuses on global issues of interest to the mid-Michigan business community. The monthly GB Club luncheons provide outstanding speakers and relaxed networking opportunities. With extensive international experience, the speakers wrap personal insights around a practical and up-to-the-minute approach to conducting international trade.

The MBN'slongstanding Sports Luncheon is back this fall and we are excited to have with us Terry Collins, Special Assistant to the General Manager of the New York Mets.