This program will feature panelists from the US Department of Commerce (USDoC), private sector companies engaged in African investment, and African University representatives. The panel will begin with a brief overview of the landscape of US investment in Africa from Robert Telchin (US DoC), after which panelists will give brief remarks about their experiences with private sector engagement in Africa. The panelists will then engage in a dialogue with the audience about the potential of innovative partnerships to shape future engagement among African and global universities; private sector investors; non-governmental and governmental actors
and others to meet global challenges.
This MBN will featureone of the world's leading experts on customer satisfaction measurement and customer asset management.Claes Fornell is the founder and chairman of CFI Group, an international consulting firm with offices in the US, China, Sweden, Italy and London, specializing in assisting companies with measuring and optimizing customer satisfaction for improved consumer utility and company financial return.