This MBN will featureone of the world's leading experts on customer satisfaction measurement and customer asset management.Claes Fornell is the founder and chairman of CFI Group, an international consulting firm with offices in the US, China, Sweden, Italy and London, specializing in assisting companies with measuring and optimizing customer satisfaction for improved consumer utility and company financial return.

Former MSU and NBA basketball player, Andre Hutson, discusses success on and off the court. He is the owner of a few local small businesses.

Michigan Business Network celebrates its annual Greater Lansing Business + Sports Luncheon. This is one of four major events the Michigan Business Network host per year, bringing in the regionalbusinesses. This events past speakers have ranged across the sports landscape. They have taken that notoriety and their skills and impacted the business world. This year's speaker is Michigan, born and bred. He attended Waterford Kettering High School before becoming a two-sport star at Michigan State University. Kirk Gibson went on to a successful professional baseball career, that included two of the most iconic home runs in World Series history. Following his athletic career he became a baseball analyst for the Detroit Tigers. In 2003 he began a decade in coaching. In 2015 he returned to the booth for the Tigers